Privacy Policy

1. Introduction

SynapseFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Contact us through our website or forms
• Subscribe to our newsletter or marketing communications
• Participate in surveys or feedback requests

This information may include:

• Name and contact information (email, phone, address)
• Company information and job title
• Payment and billing information
• Marketing preferences and communication history

Lead Data

As part of our lead generation services, we collect and process information about potential customers, including:

• Contact information and demographics
• Professional information and company details
• Behavioral data and engagement metrics
• Social media profiles and activity

Technical Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our lead generation services
• Processing payments and managing accounts
• Communicating with you about our services
• Improving our platform and developing new features
• Conducting analytics and research
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We will share your information when you have given us explicit consent to do so.

Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing and billing
• Data analytics and reporting
• Customer support and communication
• Marketing and advertising services
• Technical infrastructure and security

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records and analytics

Lead data is typically retained for 3 years unless otherwise specified in your service agreement.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertising
• Improve our services and user experience

You can control cookies through your browser settings, but this may affect website functionality.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 720-967-3814
• Address: 220 Circle Dr, Winters, TX 79567-0000